See what our patients are saying about us.
customer service was the best experience I ever had with them they treated me like family.
I have literally been going to Dr Navarro since his doors opened in 1994! He is nice and his staff if always professional and friendly. As long as his doors are open i will continue to see him:-)
I did not have any problems during my visit. It was my first eye check up and I am happy with the treatment provided by Doctor Navarro. I was diagnosed with astigmatism and my vision improved after wearing the glasses with the prescription lenses. I got a good deal with my contact lenses as well. I got a 50 dollar rebate and it was in the form of a debit card from cooper vision. I seldom use my contact lenses as my eyes were dry . I was treated to try the tear ducts plug to get my eyes hydrated and helped me to wear my contact lenses. I've been wearing my glasses for a while now especially at night driving and at work and when I am reading it helps me focus and concentrate better and I got my lenses insured.
I've been going here since 1998. The service has been consistently great. The staff is knowledgeable and friendly. They are open on Saturdays and it is convenient because of my work schedule. Walking distance from work so I can take an hour out of my day to get my eyes checked, and Dr. Navarro is fantastic. He has a sense of humor, he doesn't keep you waiting, and he seems genuinely interested in both your eyes. I do not have vision insurance, so I am always given one of their "packages" for contacts or glasses. Best value in town. Dr. Navarro has always taken pictures of the inside of my eyes at no additional costs, unlike lots of other places do.
Saw their promotion for exam and year supply of contacts for $200.00. Walked in and was seen with no problem. Exam was very thorough and contacts were clear and comfortable. Dr Navarro fitted me with mono vision contacts so I can see clearly far and near like I do with my bifocals. Got my contacts delivered to my house. Great staff and Dr. Thanks
Came in because my primary doctor sent me because I have diabetes and needed to have my eyes looked at. Dr. Navarro checked my eyes very thoroughly. He also took pictures in the back of the eyes and he showed me the pictures in his computer screen. I have never seen the back of my eyes before and this was great. He said all was normal and to come in on a yearly basis to make sure there was no bleeding in back of the eyes. I felt comfortable and trust his care and appreciate the technology he uses on his patients.
I had gone to see an ophthalmologist and he didn't do as much as Dr. Navarro did for me. Dr. Navarro was very informative. Not only did Dr. Navarro treat me for my dry eyes, but he also explained to me that lubricating eye drops don't work as well as the plugs he put in my lids. Now my eyes feel very comfortable and with my new glasses, I can see better than before.
We've been going to Dr Navarro for many years and have never been disappointed with their service. As a new diabetic, Dr Navarro has been wonderful in explaining issues related to my eye exams. We've raised all our daughter's with Dr Navarro and are happy to return for our yearly eye exams. They have always been courteous and made accommodations for my access by wheelchair. They are thorough and very professional and we have always had the utmost confidence in Dr Navarro and his staff. We look forward to many more years with this wonderful and professional Optometry group.
Great Dr. I had a wonderful experience with this office. Prompt service, great products. I have a busy schedule and I was taken care of during my lunch time. I would recommend this place highly.
I had been a patient of Dr. Navarro for some time. 2 years ago, I moved to Claremont, and saw another Optometrist out there. I quickly realized that my next exam had to be with Dr. Navarro again. Dr. Navarro is very thorough and I feel more comfortable with his eye exams.
Best set of glasses I have had in a long time. You get quality products, with name brand materials at a very reasonable cost. Why go anywhere else?
I went for an annual exam. There was an insurance discrepancy but the doctor did not hesitate to make sure I had my exam. Thank you. I would have been upset had he told me to pay up front because my insurance needed verifying, but he was very relaxed about it. I have gone to a Costco optometrist for many years, I have never seen clearer until I saw Dr. Navarro.
Every exam I've had with Dr. Navarro he is very thorough, he takes his time and actually educated me on what is going on with my eyes. No other doctor has told me about my astigmatism, (I never knew) and I see so much better with the prism lenses. It has made a huge difference in my daily routines. Affordable prices and payment plans that can meet anyone's financial situation. Thank you Sooo much Doc!
I Love this place. Went inside to get contacts and came out with them on the same visit. Great comfort and vision. Dr. Navarro said my eyes were dry and gave me a brand that were made for dry eye patients. I had been wearing acuvues and I have always hated them, but that's all walmart ever fitted me with. Dr. Navarro is caring and very informative. He fitted me with contact lenses that felt so much better than acuvues and improved my vision. Thank you very much. Will send in my family and friends.
You are the BEST!!! My contacts always felt dry no matter where I got them from. Walmart was a joke and Costco was useless. I got to Dr Navarro's office and was diagnosed with Dry Eyes. I was treated with plugs and was able to wear my contacts without a thought. Thank you Dr. Navarro. I purchased contacts there too because the pricing was very competitive and I got a great deal using the manufacture's rebate.
I have been to Dr. Navarro's office a while back, but had to go elsewhere due to insurance changing. My experience at the other Dr was terrible. So now I am back regardless of where my insurance sends me. I won't go anywhere else. Dr. Navarro's exams are so complete and detailed, going elsewhere is actually second rate care. There is also a very good choice of glasses frames to choose from. I just love it here.
The exam by Dr. Navarro was very thorough. As a diabetic, my eyes are very important to me, so I appreciated the detailed exam I got. He recommended my lenses have Transitions and a Non Glare Coating for my eyes to have optimal comfort and vision. And he was right. My vision has never been better and more comfortable.
The optician stream lined my frame selection. They have so many frames, and he knew what would look good on me and the frames are very comfortable and solid. Their prices are great. I got a 40% discount on my second pair. Got my glasses in a short time and am very happy. I highly recommend them with out hesitation.
Orange Plaza Optometry is great!
I can't say enough great things about Orange Plaza Optometry. I came in with an eyeglass prescription for them to fill. It Is a prescription for my son who can't leave his bed because he is recovering from surgery. The optician told me that my son needed to be present so that the glasses could be properly measured and fitted. I explained to him that my son was recovering from surgery and cannot leave his bed. To my surprise he said "no problem". The optician would actually go to my son's bedside and show him several frames for him to choose from to make sure he got what he wanted. The optician has stated that they have done this for several of their patients. WOW!! Now, that's customer service. I picked up my son's glasses several days later and my son loves them. The frames are comfortable and they were exactly what he wanted. You don't find customer service like this anywhere else. I have schedule appointments for my family and have told others about this office.
I had a great experience with my visit. The staff was great as was the Dr.During the exam, they took a picture of my eyes and they actually emailed it to me so I could keep a copy of it. During the exam, Dr told me I had dry eyes and recommended a different brand of contacts than what I had been wearing. They were definitely better for me in comfort and in how I saw out of them. I also chose glasses with the help of one of the opticians. I got the lenses that had a non glare coating on them and it made my night vision extremely comfortable. The price was very reasonable and the quality of the glasses was excellent. A very good experience all around. I highly recommend anyone wanting to have a great experience with eye care to see Dr. Navarro.